Order Status

Your order number was provided in the confirmation e-mail sent when you made your purchase. A confirmation e-mail is sent automatically with each purchase and if you can’t find it, please check your spam or junk mail folders.

Give your package at least 48 hours after it has shipped in order for it to appear online.

After that, you’ll be able to track your package here:


or here:


Keep in mind, You won’t see much apart from the date that it was registered in the office in Colombia until it arrives in your country.

You’ll start seeing more details once it arrives in your country.

Please also see our Frequently Asked Shipping and Tracking Questions.